Diono provides car seats and travel solutions for families on the go. We’d love to hear from you because it’s customer input that helps us keep making innovative products that earn high ratings from industry experts and families worldwide.
Our dedicated Customer Care Team is here to respond to you quickly and assist you with any questions, concerns or issues. Have questions before, during or after you purchase a Diono product? We’ve got answers.
New Zealand Registered Office
It Makes Sense Ltd.
PO Box 304-017, Hauraki Corner, Auckland, New Zealand 0750
Tel/Fax: +64 (9) 445 6462 or 0800 34 66 66
Authorized representative: Daniel Thomas, President
GST Number: 93-153-642
You may also submit a support request online using our Customer Care Support system. Your login ID will give you access to check the status of your request.
On the links below, you will find additional information available on:
- Shop FAQs
- Car Seat Warranty
- Safety Notices
- Retired Car Seats
- Car Seat Covers & Parts
- Installation Videos